Our faq

Frequently Asked Question

What is the difference between specialized 3D printers for box letter production and standard 3D printers?

3D printers specifically designed for box letter production are optimized for industrial production, offering large print areas, high speeds, and durable material compatibility. Standard printers are generally suitable for small-scale prototypes; however, they lack the wall thickness, surface strength, and mass production capacity required for letter production.

Which materials are used for channel letter production with 3D printers?

Typically, PETG and PLA-based filaments with special outdoor resistance additives are preferred. These materials offer high durability against environmental conditions, smooth surface quality, and excellent paintability. If desired, the front face can be printed using translucent colored filaments for illuminated letters or left open to be covered with acrylic for lit channel letter production.

What are the advantages of 3D printing compared to traditional methods?

3D printing fully digitizes the production process. By eliminating many manual steps such as cutting, bending, and welding, it provides significant time savings, dimensional consistency, and labor efficiency. Additionally, material waste is minimized, and every letter is produced with identical quality.

In which file format should designs be prepared?

Our printers support .SVG file format. Vector files exported from commonly used graphic design programs can be prepared for 3D printing and laser/router cutting in just seven steps.

What is the purpose of the FormLetter software?

FormLetter is an advanced software solution that enables 3D channel letter design without requiring expertise in a professional 3D modeling program. The software can also generate DXF output for the acrylic front and back surfaces of the letters. This means that production files for both 3D printing and laser/router cutting can be prepared within the same platform.

How can I increase production speed?

Through the print optimization settings and material profiles in FormLetter, the most suitable print parameters are automatically suggested based on the letter size and thickness.

Is it difficult to maintain 3D printers?

No. Our industrial-grade printers have a modular structure, and maintenance procedures can be easily performed by the user. Except for routine cleaning and periodic nozzle inspection, no special maintenance is required. Fabionis technical team supports this process through user training and provides remote and on-site support when necessary.

Do you provide warranty and technical support?

Yes. All our 3D printers include a 1-year warranty. We also offer online and phone support, as well as on-site service when needed. Dealer candidates are supported with installation and technical training.

Will a channel letter manufacturer who has never used a 3D printer have difficulty learning the system?

No. The user interface is simple, user-friendly, and fully guided. Fabionis provides training after installation and remote support to ensure that users can start production in a short time.

Can we do a demo or trial production before purchasing?

Yes. We offer sample prints and demonstration sessions for interested manufacturers. This gives you the opportunity to see the printer's performance, speed, and print quality firsthand. Don't forget to schedule a demo!